Kitchen metaphor: May 2008 Archives

Adaptive Path's Experience Design Director Ryan Freitas published his presentation 'A House Divided: Two Perspectives on Managing the Customer Experience'.

"Restaurants experiment with the elements of the dining experience that are hidden from their customers. If it makes sense to move elements of production forward, consider it as a means to build a compelling experience."

Also, he refers to an interesting paper by Robert Glushko and Lindsay Tabas. Great stuff!

| | Comments (0) | TrackBacks (0)

About this Archive

This page is a archive of entries in the Kitchen metaphor category from May 2008.

Kitchen metaphor: November 2007 is the previous archive.

Kitchen metaphor: June 2008 is the next archive.

Find recent content on the main index or look in the archives to find all content.

Powered by Movable Type 4.0

About FoodUX

FoodUX is a collection of inspirational web gems for user experience designers from the gastronomic and culinary arts.

Contact: composing dot cook at gmail dot com.

CompCook Tweets

CompCook on Twitter